Reviews

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I had a really nice Rolex that I was not wearing for over a year so I decided to sell it. I was not sure how to go about selling the watch and who I could trust and then I found Diamond Estate Jewelry Buyers on line. I read the reviews for DEJB and was impressed and I must say the reviews were spot on! Paula D was a pleasure to work with and she gave me clear instructions on how to send my watch securely to them and the steps in the process. Their offer on my watch was very fair and it only took a few days to complete and I had the money in my bank account. If you have a valuable item to sell and you are looking for someone that will give you a fair price and you can trust I highly recommend Diamond Estate Jewelry Buyers.

- Everly

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I was getting frustrated with the process of trying to sell my jewelry around where I lived. I decided to look online for some tips and came across Diamond Estate Jewelry Buyers. I was skeptical at first, but the prompt and professional reply from Paula assured me that this was a legit business. I found her to be very knowledgeable, personable and most importantly, honest. She offered me the best price on my jewelry out of the six places I visited. She explained to me the entire process behind selling jewelry which was very helpful to me. The entire transaction was so easy and fast and I'm all the way on the other side of the country! I will definitely go here first when i need to sell jewelry and highly recommend doing business with them!

- Caitlin Palermino

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I met with Carl for him to appraise some old family estate jewelry and some newer pieces I no long wished to keep. I had previously done a bit of online research to get an idea of what I might sell the pieces for. A note of caution: expect to get much less than you paid for most jewelry. It is just the nature of the business. With that expectation, I had an appraisal by a jeweler from a large local jewelry store. The jeweler examined each piece for a few minutes then gave me numbers which were lower than I had seen online. I felt he rushed and was not truly interested in giving me a fair price, especially for the older pieces. Then I contacted Diamond Estate Jewelry Buyers. The difference was astounding. Carl carefully and thoroughly examined each piece. He explained his process and what he was looking for as he went along. I was very confident in his knowledge and skill. In the end, Diamond Estate give me substantially more for my pieces than I had previously been quoted. My meeting was enjoyable and I was not only extremely happy with the results, but also learned a lot about diamonds which I will use when considering the purchase of diamond jewelry in the future.

- Wendy Hansbrough

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I decided to sell my Rolex Watch. I was very skeptical about putting something of that value in the mail and trusting that someone would give me a fair offer. I came across Diamond Estate Jewelry Buyers and after reading reviews on their page decided to give them a try. I must say that Paula was extremely professional throughout the whole process. They made me a fair offer for my watch so I decided to accept. She sent me the shipping instructions and assured me that my watch would be insured for the value that they offered me and they would receive it the next business morning. Paula contacted me to confirm that they received the watch and after they examined for authenticity they would contact me with final offer. They did offer me $1,200.00 less then the original quote, because I had three links taken out of it that they would need to replace and the dial was not an original Rolex dial. They offered to return my watch free of charge if I didn't accept their offer. I decided to accept their offer and the money was wired into my account as promised. I highly recommend Diamond Estate Jewelry Buyers!

- Vicki Leone

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If you're reading this, it's probably because your skeptical about finding a random website online that is willing to buy your jewelry. It turns out, Diamond Estate Jewelry Buyers are actually a legitimate and trustworthy business. My transaction with them, selling a diamond that was valuable to me, was handled with a high level of professionalism. The offer was fair, shipping was incredibly easy, and payment was prompt. I don't recommend a ton of businesses, but I guess because I'm so surprised with how well this transaction went, I'm very happy to share.

- Joshua Albrechtsen

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Okay, I wasn't really sure about this whole set up and I was looking for a negative review of any kind. But you know, it went exactly as planned. Absolutely everything Paula did and said happened to the letter. Pictures emailed, price agreed, watch sent off and then funds wired into my account the next day. It was a perfect transaction. A special thanks to Paula and her team for making this all happen exactly as it was laid out to be.

- Andy S.

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Diamond Estate Jewelry Buyers were absolutely great to deal with! The process of selling my Rolex watch was smooth, seamless, and surprisingly simple and super-quick! I was a bit hesitant to deal with a jeweler that was across the country from me for which I had no previous relationship with. Without question, I'll confidently reach back out to them when I am in the market to buy or sell!

- Colleen Glaude

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This was very new to me & Paula was absolutely wonderful! She was very reassuring, calming my nerves because I was very scared about sending my ring. Everything went BEAUTIFUL! My ring arrived, I was given a quote & chose to have my setting returned for personal reasons. My setting arrived safely & not one diamond missing or damaged (3 sided diamond band). Plus my platinum setting prongs were not damaged. I can't thank Paula enough for such an easy transaction that I was freaking out about! She's is absolutely the Best to go to if you want to sell your diamond. Best Wishes to you all that read this!!!

- Christine Brown

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I can't express how much Diamond Estate Jewelry Buyers Employees will go to bat for you. Over a period of 2 weeks working with them on a piece of jewelry and a watch I truly felt they understood the way my wife and I felt about those two pieces. I especially want to thank Paula and Jacqueline for going above and beyond to make my Wife's dreams come true. Thanks again to Paula and Jacqueline for a job well done.

- Darrell Anthony

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Very easy selling process. I was initially skeptical of selling my watch online, but when none of the jewelry stores near me would buy (or even appraise) my watch, I gave Diamond Estate Jewelry Buyers a call. Paula was super easy to work with, clearly communicating with me throughout the purchasing process. Definitely would recommend!

- Roger Gelwicks

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Diamond Estates exceeded all my expectations. I was naturally worried about sending my AP ROO before any payment was made, and I added to my own stress by deciding only in the last minute to look for a buyer for my watch with only 3 days left in my US trip. Paula Dabney patiently answered all my questions and remained accessible throughout the process, which gave me the confidence to push through with the transaction. Within an hour of FedEx confirming delivery of my watch to La Jolla, the payment was in my hands, zero fuss. The whole process, from getting a text message requesting for photos to the actual payment, took 48hrs, amazing. Paula and Diamond Estates define professionalism, a rarity in this line of business, and I'd be happy to deal with them again. I'd also definitely recommend them to anyone who is planning to sell a luxury timepiece, no need to look elsewhere!

- Ruben Zamora

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Paula was helpful and professional. She made arrangements for the packaging, shipping, and insurance. I would recommend them and would use them again.

- Joan Scramuzza

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Professional, thorough and fair are the three words I'd use to describe my experience selling my 2 Karat ring to Diamond Estate Jewelry Buyers. I was a reluctant to trust an online buyer and was pleasantly surpised by the ease and efficiency. I'd go back to them if wanted to sell another piece of high end jewelry. They were very patient with my questions and concerns. You won't regret using them. Ask for Paula!

- Lillian Samuel

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Prompt response and offer. Was happy with the service.

- Jim Wyzard

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Second time I used them. Quick, honest, I received top dollar. Well worth checking out.

- Richard Schwarcz

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Paula and Carl were absolutely wonderful to do business with. I was skeptical of the process, as anyone would be. The thought of sending my diamond through mail service was difficult. Paula was very informative and encouraged me to do my research on the company. I read all of the reviews that I could find as well as called the shop in La Jolla, CA. Carl Blackburn, the owner, took the time to speak with me and answer all of my questions. Even so, I was still skeptical, until...he asked if I had by chance known a 'so and so'? I said,'yes, that's my husband!' I couldn't believe it, they had gone to high school together, true story! At that moment I trusted the process and felt really good about things. I sent my diamond, they evaluated it, gave me a price, I agreed, and they wired the funds directly into my bank account. This took place all within 48 hours. I now have the ring of my dreams that I purchased instead. All of this was a fortunate stroke of serendipity for me. From my story, I can attest that this company is completely legit and all involved are easy to work with. Thanks again, Paula and Carl!

- Sandy Virostko

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We contacted Carl to sell approximately 25 pieces of estate jewelry. He was extremely responsive and followed up the same day. His secretary was fantastic getting us an appointment quickly. Carl spent a long time explaining the pricing, appraisals, value, and process and made us feel very comfortable selling to him. We are extremely pleased with the entire experience and definitely recommend him to others!

- Belinda Kraemer

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Paula was extremely helpful and prompt in getting back to me with each email or text conversation. The process was easy, I would recommend this company to anyone who is streamling their collections and interested in selling unused, forgotten or unwanted jewelry.

- Dori Snedeker

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I recently had the pleasure of doing business with Diamond Estate Jewelry Buyers. I was very pleased at the quick response i received from the owner directly. I sold my diamond ring at a very fair price and had great service from all involved. Thank you guys so much, it was a pleasure doing business with you!

- Hana Maher

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Wonderful experience with Diamond Estate Jewelry Buyers. Paula gave me a fair offer and the process was extremely quick and easy. I recommend this company to anyone looking to sell jewelry. Thanks Diamond Estate!

- Brittany Fetterhoff

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From my timid first email to Carl to the subsequent few days of emails and conversations with his fabulous assistant, Paula, this experience was easy, fast and very, very professional. Highly recommend! Thanks to Carl and Paula for a fantastic experience!

- Tracy Namee

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I felt comfortable throughout the entire process, and they gave me a fair and competitive price. I would certainly recommend them to anyone!

- Karen White

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I recently did business with Diamond Estate Jewelry Buyers. We contacted them through a message on their website which they responded promptly. I had a good feeling about them from that first conversation. There was no pressure and they were very educational. Very easy and straightforward process. We do not have seller's remorse.

- Kevin Laird

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Fantastic experience. We sold our rolex across the country from the east coast and the process was very easy. The process was quick and we felt fully secure and trusted. We will use Diamond Estate again in the future!

- K Maxwell

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In selling a vintage Rolex to Diamond Estate Jewelry I got a fair price, courtesy, knowledge, and speed. I couldn't ask for more. Paula was great to work with.

- Marty Matthews

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Paula was FANTASTIC to work with. She responded to my email and calls very quickly. They were fair in the offer for my jewelry and quick with payment. I will definitely use their services again.

- jannifer Edgar

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I was referred to Diamond Estate Jewelry Buyers by a company in San Francisco when I first decided to sell my Rolex watch. In my case, the whole transaction was handled by Paula D. who was very professional from the way she answers the phone, to her expertise and excellent customer service. Paula quoted me a price from pictures that I had sent and she said that barring any unforseen circumstances that price would hold. She made the shipping easy and when they received it, true to her word, the price held and I received my money via wire the same day. I highly recommend them.

- James Cooper

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After much thought, I decided to sell my diamond jewelry. I researched different places, and based on the reviews, chose Diamond Estate Buyers in La Jolla. Their service was second to none. As Carl was out of town, I dealt directly with the office manager Jacqueline who took the time to explain to me the entire process from beginning to end and made me feel very comfortable with sending my pieces to them. The FedEx label was sent and my package insured by them. I received a very fair offer the next day, accepted and the money was wired to me within 24 hours. I would highly recommend them to anyone looking to sell their high end jewelry. You can feel completely confident with this company

- Amy Nottingham

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I had a ring to sell and didn't know where to start. After conversations with Paula she made it clear how simple it was. I was still skeptical as selling anything online can be frightening! It couldn't have been easier. I sent my ring which they insured and paid for over night shipping and the next day the money was wired into my account ! I can't express how simple the process was and how comfortable Paula made me feel. I highly recommend Diamond Estate Jewelry!!!

- Moriah McKim

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Recently completed a transaction with Paula for the sell of one of my watches. Living on the East Coast I was extremely hesitant about conducting such a transaction via phone or email and without the opportunity to meet that person face to face. After reviewing the BBB review along with reviews from past customers I initiated the contact. Without hesitation, this was one of the easiest transactions I have been involved in. Paula was very professional and responded in a very timely manner. She laid out the process and was very patient throughout the process. In total the entire transaction took approximately three(3) days without any issues. They have gained a new client and I look forward to working with Paula again.

- Charles Smith

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I found this service and particular company to be more than I could have asked for.. The Rep I had (Paula) was Courteous, helpful and knowledgeable. They were able to work with me and find out all of the questions I was seeking. They insured what I had, shipping was fast and easy and the offer was more than fair.I i do this sort of business in the future I will be calling, Diamond Estate, Thanks again Paula.

- Danny Cassell

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Reached out about selling a few items. I was contacted by Paula. She was wonderful to work with. She provided fast responses and quick payment. Overall experience was great and I would do business with again!!

- Angela B

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I sold my Rolex to them & the process was so easy. I had my money wired to my account the next day. Paula was patient & so helpful! I HIGHLY recommend them! I will definitely refer them to my friends & family.

- Elise

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I would like to thank Paula for assisting me and being very thorough about the process of selling my beautiful diamond ring. I am grateful for the smooth transition and speedy deposit into my account. I would recommend Diamond Estate Jewelry Buyers to anyone that wants to deal with professionals. The offer was very fair and I gladly accepted. Thank you very much!

- Shamica Stilley Johnson

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Highly recommend!!! This was such an easy process, I sent pictures of my jewelry, was given an estimate by email with a shipping label, went to the UPS store, shipped the piece and had the money wired to my account within a couple of days. I felt that I got a very reasonable price and would definitely use Diamond Estate Jewelry Buyers again.

- Catherine Concoran

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- Jennifer Tustison

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- Kyle Nelson

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A friend gave me their number and I sold an old Rolex to them They respond immediately and definitely gave me a fair price for the watch. I would highly recommend them to everyone! Great people to work with.

- Flef Pro

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Paula was great to work with. Pleasant, knowledgeable, fair, courteous. Paula did (exactly) what she said she would. I would not hesitate to use Diamond Estate Jewerly again, or recommend to family and friends.

- John Trent

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The people at Diamond Estate Jewelry Buyers were professional and courteous and offered a good price for my ring. I wasn't sure I wanted to ship off my ring so I researched the company as much as I could until I was satisfied. Sure enough, their business with me matched up to the reputation I saw online. I highly recommend them.

- Bonnie

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Contacted Paula about selling my Rolex watch, and was treated in a very professional manner. She talked me thru the whole process from start to finish; which made this transaction very enjoyable. The estimate I received was higher than two other companies I contacted. Straight forward, no nonsense approach. If you have any doubts about selling your jewelry please give Diamond Estate Jewelry Buyers a call. You will be happy you did.

- Duane Foster

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Read this Post !!!!! I was very nervous about using this place or any place that wants you to ship something anywhere. But after the offer and visiting with Paula I decided to take a chance. Everything she said was exactly how it happened. Obviously you must understand that there is no guarantee until they actually see the item. I do know that if I wasn't happy they would send it back at no charge. Fortunately it ended up being a good deal. I asked a lot of questions and Paula was very patient with me and even after many conversations I decided it was worth a try. I have family in California but not close to this store and I live in Kansas so was really not sure about sending item but it worked out just like she said. I would for sure use Diamond Estate Jewelry buyers again. It was a great experience. Paula will steer you in the right direction..

- Tony Pezzola

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- Mike K.

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- Lisa Y.

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- Jenn C.

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It was such a pleasure dealing with them, so easy, straight-forward, and prompt. I was reluctant at first with selling jewelry online but Paula was very responsive and thorough which made me feel comfortable. I would highly recommend!

- Briana B.

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- Stacey A.

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- Sue F.

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- Phil A.

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- Charles E.

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Worried about placing your precious jewelry in the mail? Don't be!! I worked with Paula this last week and it was such a quick and professional process. We agreed on a price, she mailed me a shipping label with insurance, she called me to say she received my ring and then wired me the money. I mailed the ring on Thursday afternoon and had the money in my account on Friday with no bank hold! It was better than I could have expected. I'm not planning to sell anymore broken engagement rings, but if I do.....I'm calling Paula again! Thank you for your time, patience and empathy as I went through this process!

- Elizabeth K.

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- Cassandra H,

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I had never sold anything online before, so was a little nervous about selling my Rolex. Based on Yelp reviews, I visited DEJB's website and was pretty impressed. Worked with Paula to text some pics and got an estimate within hours. I got estimates from three other places and DEJB was right in line with two others, but was a touch higher. Based on the great customer service, I went with DEJB. Once I said I was in, Paula got me the prepaid, secure, insured shipping information within hours. Once received, they let me know my Rolex was as described and wired the full amount immediately. What else can I say? Fast, secure, friendly, fair - what more can you ask?

- Scott E.

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I had a timepiece that I was looking to sell and searched high and low to find a reputable dealer to appraise the piece and would offer a fair price. I came Diamond Estate Jewelry Buyers online. At first I was hesitant to try an online service for this type of transaction but let me tell you, they were great. Paula helped me through the process and just as their website describes, it is a safe and secure method for this type transaction. It was a very smooth, seamless transaction...and the price was fair. I hope this review will allay any concerns people may have. I hesitant at first but now, they will be my go-to people for this type of service in the future. Thanks again Paula for great customer-centric service.

- John H.

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- Gary H.

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One of the best companies I have ever dealt with. I would definently do business with this company. I was never passed around to different sales people, I dealt with Paula Dabney from beginning to the end of my sale. The offers are fair and for me this company is very trustworthy. I live in northern Ca and this company is in southern Ca however Paula reassured me and there was never any pressure. The wire transfer was on time and accurate and correct. Also this company is registered with BBB in San Diago. I would not hesitate to do business with this company in the future.

- Don S.

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- M S.

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- Evil S.

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Excellent service. I sold them my old watch that got too small for my wrist. The price paid was at the upper end of what I was quoted elsewhere and the entire process took 3 days. If you want to avoid the hassle of eBay, this is the way to go. Paula is great to work with.

- Dima V.

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- Patti S.

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I need to sell my ring for $$ to start another chapter of my life. Paula has been very helpful and detailed. (even I didn't meet her or been to the store) The process is smooth and simple. They are easy to communicate and fair. Definitely recommend them when you need to sell your jewelries.

- M L.

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- Mary A.

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Used Diamond Estate Jewelry Buyers recently to sell a 1981 Rolex Submariner 16800. Paula helped me through the process which was relatively quick, painless, and secure. Paula was very responsive to any questions and made sure I knew the status of my mailing as well as ensuring prompt and secure delivery of my payment. Overall, a very positive experience. Only recommendation I would have to anyone using this service is to get an independent appraisal of whatever you are selling. Selling a watch is very much like selling a used car. They will find every possible flaw in order to knock off several hundred dollars from the original price range quote. If you have no independent appraisal you have no way to counter there offer. They are in the business of making money so there phone offer after receiving your item will likely be less than originally stated in offers via email assessments of photos you send.

- Rick Huggler

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- Ava Lorraine

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I reached out to Diamond Estate Jewelry Buyers to sell my husband's Rolex. Lori was very nice, knowledgeable, & inspired trust. Most importantly to me, there was absolutely no pressure to proceed--I felt very comfortable with the pace of the process. Lori gave me an estimated range of what the watch would be worth, subject to adjustment based on their appraisal once their buyer was able to examine it. She provided all details and the Fed Ex labels for shipping the watch--it was not hard and I was fully confident it would go without a snag. Lori called to let me know as soon as the watch arrived. The next day it was appraised by their buyer and Lori called to let me know the adjusted price. They dealt fairly with me, so I accepted and wire transfer was made same day to my bank account. Nicely done, Lori!

- Renee Rebolledo

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I was very pleasantly surprised, as I had my reservations about dealing with an on-line estate jewelry buyer, that the whole transaction went so smoothly, and, quickly. Lori helped us through the process of sending photos of items we wanted to sell, getting an estimate, and, ultimately, acceptimg an offer. The funds were in our account the same day! Lori is a real professional that walked us through every step so we would feel comfortable. Calls and emails were answered promptly, and, efficiently. We would highly recommend Diamond Estate Jewelry Buyers. Thank you, Lori!

- Liliana Epstein

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Overseas customer so was understandably a little nervous. Brilliant company to do business with. Received an offer I couldn't refuse. Money wired direct to my overseas account. Paula was faultless throughout.

- PJ Samson

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I was a little worried about sending a watch across country to sell it to Diamond Estate Jewelry Buyers, but I checked them out and found out the real deal. They issued a payment to me immediately. Very professional and above board. I highly recommend their services.

- Judd Harris

Steep Slope

December 7, 2018

★★★★★

“Stuart and his team were really amazing! Our front yard is a steep downhill while our backyard is a steep uphill. And we had purchased the house with a major English ivy problem that we were pretty hopeless about. But his suggestions were thoughtful and well-informed, he was more than willing to work with us on what we could or couldn't do, and they got it done so quickly! And we are so appreciative. They were all so easy to work with, and the work they did was great! A huge thanks to Stuart and his awesome team!”

- Adriana H

s

December 7, 2018

★★★★★

“Great work”

- Shari Hawley

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